This course will train you to have a basic understanding of the ITIL framework, gain an understanding of how ITIL can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT's role in business strategy.
The ITIL Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL service lifecycle, with a focus on the critical alignment of IT and business strategies.
ITIL 4 now provides a brand new digital operating model. It assesses the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.
All ITIL Online courses on this page are offered by ILX Group an ATO of AXELOS Limited.